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Programs & Resources

We’re More Than Just Health Care

Your health is about more than just vaccines and checkups. It’s about living your best life. That’s what our Programs & Resources are designed for.

Patient Portal

Neighborhood’s Patient Portal is a secure and personal way to manage your health care online. Through the Patient Portal, you can review doctor’s notes, get your lab results, update your personal information, request refills for your prescriptions, send and receive messages from your Care Team, and schedule an appointment.

The Patient Portal is available online, as well as on Apple and Android devices through the dedicated Patient Portal companion app. Sign up today or call 1-833-867-4642 for more information.

Social Service Assessment, Coordination & Referrals

Friendly members of our Outreach & Enrollment Department are here to help you with housing, food, transportation, employment, benefits, and other social service issues. At Neighborhood, we understand that gaps in these basic needs can account for at least 40% of health-related outcomes. We’re committed to improving the health and happiness of everyone in our communities. We have built strong partnerships with community organizations that specialize in providing social services designed to help you and your family achieve stability and thrive. At Neighborhood, we assess all individuals for social service needs and connect them with the resources they need to be healthy and happy.

For more information on social service assessment, coordination, and referrals, contact your local Neighborhood location.

Covered California

When it comes to health insurance, our goal is to educate and empower you with the tools you need to get covered and stay covered. Friendly members of our Outreach & Enrollment team are here to help with enrollment in Covered California, the health insurance marketplace where Californians can shop for health plans and access financial assistance. You can choose the health plan with the best services and value to you or find out if you qualify for Medi-Cal.

As part of the Affordable Care Act enacted in 2010, insurance cannot be dropped or denied if you have a pre-existing medical condition. You can sign up for a Covered California plan during the open enrollment period in the fall. You may also be eligible to sign up at any time during the year if you have a life-changing event such as losing health coverage, moving, getting married, having a baby, or adopting a child. To learn more about Covered California, contact your local Outreach and Certified Enrollment Counselor.

Our experienced Certified Enrollment Counselors are here to assist you with free enrollment assistance services. During your visit, your counselor will answer any questions you may have about your healthcare options (and other programs you may be eligible for like Cal-Fresh or the SDG&E CARE Program). They’ll help you enroll in the plan or program that’s best for you and/or your family. Your counselor will also make sure you’re properly enrolled and that you know how to use your benefits.

You do not need to be a patient at Neighborhood Healthcare to meet with our team of Certified Enrollment Counselors and discuss your options. Services are free. Call 1-833-867-4642 today to schedule an appointment.

VISIT COVERED CALIFORNIA
Medi-Cal

Medi-Cal is a program that offers free or low-cost health coverage for low-income adults, families with children, seniors, persons with disabilities, pregnant women, children in foster care and former foster youth up to age 26. Medi-Cal’s enrollment is year-round. To learn more about Medi-Cal, contact your local Outreach and Certified Enrollment Counselor.

Our experienced Certified Enrollment Counselors are here to assist you with free enrollment assistance services. During your visit, your counselor will answer any questions you may have about your healthcare options (and other programs you may be eligible for like Cal-Fresh or the SDG&E CARE Program). They’ll help you enroll in the plan or program that’s best for you and/or your family. Your counselor will also make sure you’re properly enrolled and that you know how to use your benefits.

You do not need to be a patient at Neighborhood Healthcare to meet with our team of Certified Enrollment Counselors and discuss your options. Services are free. Call 1-833-867-4642 today to schedule an appointment.

VISIT MEDI-CAL
Cal-Fresh

CalFresh (also known as SNAP, Food Stamps, or EPT) is a program for low-income families and individuals that meet certain income guidelines. CalFresh benefits help supplement your food budget and allow you and your family to buy nutritious food. To learn more about CalFresh, contact your local Outreach and Certified Enrollment Counselor.

Our experienced Certified Enrollment Counselors are here to assist you with free enrollment assistance services. During your visit, your counselor will answer any questions you may have about CalFresh (and other programs you may be eligible for like Med-Cal or the SDG&E CARE Program). They’ll help you enroll in the plan or program that’s best for you and/or your family. Your counselor will also make sure you’re properly enrolled and that you know how to use your benefits.

You do not need to be a patient at Neighborhood Healthcare to meet with our team of Certified Enrollment Counselors and discuss your options. Services are free. Call 1-833-867-4642 today to schedule an appointment.

VISIT CALFRESH
Feeding America

Feeding America is the leading hunger-relief charity in the nation. Through both local and national food assistance programs, Feeding America is able to provide nutritious foods to families struggling with hunger. Proper nutrition, especially in the first three years of life, provides a strong foundation for physical, mental, and academic growth.

Neighborhood Pauma Valley serves as a local Feeding America distribution center for those living in the Pauma Valley and its surrounding communities. Distribution takes place twice a month at Neighborhood Pauma Valley on the first and third Tuesday of every month. Services are intended for everyone who needs food, no questions asked.

For questions about food distribution at Neighborhood Pauma Valley, call 1-833-867-4642. Find out more about the program at their website below.

VISIT FEEDING AMERICA
Every Woman Counts

Every Woman Counts is saving lives by preventing and reducing the effects of breast cancer through education, early detection, diagnosis and treatment. The program provides clinical breast exams, mammograms, pelvic exams and pap tests to qualifying women. With proper education and screenings, early detection can significantly change the outcome of breast and cervical cancer. We provide support to women who have abnormal findings and offer treatment programs if cancer is detected.

Eligibility for breast cancer screening includes women who:

  • Live in California
  • Are age 40 or older
  • Are not getting these services through Medi-Cal or another government insurance program
  • Have no or limited insurance
  • Have a high insurance deductible of co-payment
  • Have income at or below 200% of the Federal poverty level

Eligibility for cervical cancer screening includes women who:

  • Live in California
  • Are age 21 or older
  • Are not getting these services through Medi-Cal or another government insurance program
  • Have no or limited insurance
  • Have a high insurance deductible of co-payment
  • Have income at or below 200% of the Federal poverty level

Contact your nearest Neighborhood location to learn more about Every Woman Counts.

Diabetes Group Classes (Project Dulce)

Interested in learning more about diabetes care? Since 1997, Project Dulce has helped thousands of people like you learn more about your diabetes or the diabetes of a loved one. Using culturally aware, community-based resources and support, Project Dulce can support you in your battle against diabetes, helping you change eating habits, incorporate exercise into your routine, and monitor your overall health and wellness.

To learn more about Project Dulce Diabetes Group Classes, call 1-833-867-4642 or ask your provider for a referral.

Nutrition Classes

The old saying is still true today: You are what you eat. With this in mind, Neighborhood is proud to offer group nutrition classes along with individual counseling on nutrition and physical activity. Classes engage families like yours in an approach that is culturally sensitive, trauma-informed, and socially focused. Their goal is to help build a sustainable model for healthy food access, reduce childhood obesity, and create healthy lifestyle habits.

Nutrition classes are available at our Pediatrics locations only. To learn more, call 1-833-867-4642.

Comprehensive Perinatal Services

Our Comprehensive Perinatal Services Program (CPSP) offers a wide range of services to pregnant women on Medi-Cal, from conception through 60 days postpartum. In addition to standard obstetric services, eligible women receive enhanced services in the areas of nutrition, psychosocial, and health education.

To learn more about Comprehensive Perinatal Services Program, contact your local Neighborhood location.

Family PACT

In conjunction with Office of Family Planning (OFP), Neighborhood is proud to offer family planning services to women and men in our community. The Family Planning, Access, Care, and Treatment (Family PACT) program is California’s innovative approach to providing comprehensive family planning services to eligible low-income individuals (those under 200% federal poverty level). Services include comprehensive education, assistance, and services relating to family planning.

To learn more about Family PACT, contact your local Neighborhood location. Find out more about the program at their website below.

VISIT FAMILY PACT
Reach Out and Read

Reach Out and Read is a national literacy program that distributes new books to infants and children up to the age of five. Children receive age-appropriate books at their wellness exams. Through the Reach Out and Read program at participating Neighborhood locations, more than 9,000 children receive a new book to take home and keep every year.

Parents learn the importance of reading to their children out loud, which increases vocabulary and language skills, and ensures children are better prepared to enter preschool and kindergarten. Reading to a child also builds curiosity, cognitive ability, and strong memory skills, even before a child learns to talk. Neighborhood staff members work with families during pediatric exams to model reading out loud with their children.

Reach Out and Read has 3 key components to be an effective program in the medical setting:

  1. Pediatricians and nurses provide advice to parents about the importance of reading books to their children between the ages of 0-5
  2. Developmentally appropriate, culturally sensitive, and fun books are given to the children during well-baby visits
  3. Volunteer readers share books with children and their parents in the waiting rooms

To learn more about Reach Out and Read, contact your local Neighborhood location. Find out more about the program at their website below.

VISIT REACH OUT AND READ
Teen Wellness Program

Neighborhood’s Teen Wellness Program offers teens the help they need to stay healthy and learn valuable new skills. The program is based on three key areas of mentoring:

  • Teen Clinic: Teens are seen by medical staff in a confidential setting. Teens are often known as the “invisible patient” because they don’t go to the doctor for regular appointments between the ages of 12 and 20, missing out on needed immunizations and health maintenance.
  • Classes: Teens receive health-related education on topics that are relevant to their day-to-day lives. Topics can include: Nutrition, Substance Abuse, Healthy Relationships, Depression, Resume and Employment Preparation.
  • Computer Lab: Teens have access to supervised computer use for educational and vocational purposes. Volunteers and/or interns are available to assist with after-school homework, researching options for college or financial aid, preparing resumes, and improving computer skills.

Neighborhood’s Teen Wellness Program is offered at our Valley Parkway location, for more information, call 1-833-867-4642.

Senior Peer Program

The Senior Peer Program was designed as a social support system connecting Latino seniors who only speak Spanish. The program reduces the isolation that older adults often experience by creating meaningful connections with their neighbors in the community.

Participants enjoy spending time together learning about healthcare topics that are relevant to their day-to-day lives such as diabetes, nutrition, dental care, depression and more. Staff provides one-on-one support to participants, offering information on community resources, completion of forms, and translation assistance. The program has been successful in establishing lasting relationships that continue outside of the program.

The Senior Peer Program meets every Friday at the Neighborhood Ray M Dickinson Wellness Center (Date Street) clinic. Please contact us for more information at 1-833-867-4642 or via email at carmen.zavala@nhcare.org.

Uber Health

Need a ride to your appointment? Neighborhood has partnered with Uber Health to make sure you get here on time, every time. Uber Health is a HIPAA compliant technology solution that’s helped tens of thousands of patients and caregivers get to and from care.

To learn more about Uber Health, contact your local Neighborhood location. Find out more about the program at their website below.

LEARN MORE ABOUT UBER HEALTH
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Careers

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