FAQs.
How can I request my health information and medical records?
Completion of the AUTHORIZATION FOR USE OR DISCLOSURE OF HEALTH INFORMATION document to authorize the disclosure and/or use of health information about you.
Failure to provide all information requested may invalidate this Authorization.
This authorization is necessary to comply with the terms of the Confidentiality of the Medical Information Act of 1981, Civil Code Section 56 et seq. and the Health Insurance Portability and Accountability Act (HIPAA) of 2003
Download, complete, print, and bring this form to a Neighborhood Healthcare site. Requests may take up to two weeks to process.
AUTHORIZATION FOR USE OR DISCLOSURE OF HEALTH INFORMATION (FROM)
AUTHORIZATION FOR USE OR DISCLOSURE OF HEALTH INFORMATION (TO)
What is a vaccine?
A vaccine is a product that stimulates your immune system to produce antibodies, exactly like it would if you were exposed to the disease. After getting vaccinated, you develop immunity to that disease, without having to get the disease first. This is what makes vaccines such powerful medicine. Unlike most medicines, which treat or cure diseases, vaccines prevent them.
Why should I get the vaccine?
You can reduce your risk of infection, disease, hospitalization, severe complications, and even death by getting vaccinated. The early results for the vaccine clinical trial indicate 74-95% efficacy at preventing COVID-19 symptoms.
Who should get the COVID vaccine?
The U.S. Food and Drug Administration (FDA) has authorized the COVID-19 vaccines emergency use in individuals 12 years of age and older.
How much will it cost to receive a COVID-19 vaccine?
There will be no cost associated with the COVID-19 vaccine.
Can I get the vaccine if I’ve already had (tested positive) COVID-19?
Yes. If you’ve tested positive for COVID-19, you are still eligible to receive the vaccine.
Patients FAQs.
How can I request my health information and medical records?
Completion of the AUTHORIZATION FOR USE OR DISCLOSURE OF HEALTH INFORMATION document to authorize the disclosure and/or use of health information about you.
Failure to provide all information requested may invalidate this Authorization.
This authorization is necessary to comply with the terms of the Confidentiality of the Medical Information Act of 1981, Civil Code Section 56 et seq. and the Health Insurance Portability and Accountability Act (HIPAA) of 2003
Download, complete, print, and bring this form to a Neighborhood Healthcare site. Requests may take up to two weeks to process.
AUTHORIZATION FOR USE OR DISCLOSURE OF HEALTH INFORMATION (FROM)
AUTHORIZATION FOR USE OR DISCLOSURE OF HEALTH INFORMATION (TO)
What services are available at Neighborhood Healthcare?
Neighborhood Healthcare offers a wide range of quality health care and wellness services including Primary Care, Behavioral Health, Dental Care, Women’s Health, Pediatrics, Chiropractic, Podiatry, Acupuncture, Vision, Tattoo Removal, Pharmacy, Laboratory, and more.
Where are you located?
We have more than 22 locations throughout San Diego and Riverside counties. For more information and directions to each of our locations, click here.
What are your hours?
Each of our locations has different hours of operation. For more information on location hours, click here. Our Patient Navigation Center is available to assist you Monday through Friday from 7:30 am to 5:00npm at 833-867-4642.
What languages do you speak?
All Neighborhood locations offer services in English and Spanish. Other locations and providers offer services in Arabic, Kurdish, Mandarin, Taiwanese, Tagalog, Italian, and Gujarati. For more information on which providers and locations offer which languages, call 833-867-4642, or visit Locations or Find a Doctor.
Do I need to make an appointment?
While most Neighborhood locations accept walk-ins, we encourage patients to make an appointment by calling 833-867-4642 or scheduling online. Same-day appointments are often available.
Providers FAQs.
What languages do you speak?
All Neighborhood locations offer services in English and Spanish. Other locations and providers offer services in Arabic, Kurdish, Mandarin, Taiwanese, Tagalog, Italian, and Gujarati. For more information on which providers and locations offer which languages, call 833-867-4642, or visit Locations or Find a Doctor.
What can I expect during my visit?
Regardless of which Neighborhood location you visit, you will be greeted by a friendly and welcoming member of our front desk staff. They will get you checked in and process your insurance and/or payment. A member of our medical or dental staff will bring you back to our clinical area, gather your relevant medical history, and, depending on what type of care you need, conduct an examination, perform diagnostic test(s), and/or administer a vaccination. Your health care provider will review your results with you and provide instructions and recommendations. This may include a prescription that you can fill at a Neighborhood pharmacy or the pharmacy of your choice.
Can I bring my children to my appointment?
Yes. Children are welcome at all Neighborhood locations.
Locations FAQs.
Where are you located?
We have more than 22 locations throughout San Diego and Riverside counties. For more information and directions to each of our locations, click here.
What are your hours?
Each of our locations has different hours of operation. For more information on location hours, click here. Our Patient Navigation Center is available to assist you Monday through Friday from 7:30 am to 5:00npm at 833-867-4642.
What languages do you speak?
All Neighborhood locations offer services in English and Spanish. Other locations and providers offer services in Arabic, Kurdish, Mandarin, Taiwanese, Tagalog, Italian, and Gujarati. For more information on which providers and locations offer which languages, call 833-867-4642, or visit Locations or Find a Doctor.
Do I need to make an appointment?
While most Neighborhood locations accept walk-ins, we encourage patients to make an appointment by calling 833-867-4642 or scheduling online. Same-day appointments are often available.
How do I make an appointment?
New patients can make an appointment by calling 833-867-4642. Existing patients can call or scheduling online. Same-day appointments are available on a first come, first served basis.
How do I cancel an appointment?
You can cancel your appointment by accessing your patient account or by calling 833-867-4642. If you’ve signed up for reminder text messages, you can also cancel your appointment by following the instructions in the text message reminder you receive.