We’re honored to be featured in a recent TechTarget article, which showcases how Neighborhood Healthcare is leveraging ambient AI technology to reduce clinician burnout and enhance patient care.
As a federally qualified health center serving nearly 100,000 patients annually, we are committed to exploring solutions that enable our teams to focus on what matters most—caring for individuals and families. In 2024, we piloted Nabla’s ambient AI assistant, an innovative tool that automatically generates clinical notes from patient visits. The success of this pilot led us to expand the technology to over 200 clinicians across San Diego and Riverside counties.
“It was our hope, and now our belief, that the system could streamline our administrative record-keeping process while empowering providers to capture more information about their patient interactions and focus their time where it belongs: caring for individuals and their families,” shared Prudence August, Chief Information Officer.
Our Nurse Practitioner, Reyna Reynaga-Vargas, was also featured in the article for her role in piloting and adopting the system. She shared her perspective on how the technology has helped her complete same-day documentation, reduce after-hours work, and connect more meaningfully with patients during appointments.
Implementing this system required thoughtful planning, training, and collaboration to ensure a smooth transition and build confidence among staff. Thanks to the dedication of our clinicians and teams, we’ve already seen meaningful improvements in efficiency and overall satisfaction.
We’re proud to be recognized for these efforts and remain committed to using innovation to support our mission of providing high-quality, compassionate care to everyone in our communities.
If you’d like to read the full article, please click here.