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Community

Posted March 05, 2020

What You Need to Know: COVID-19 (coronavirus)

WRITTEN BY
Communications Department

COVID-19 (Coronavirus) Facts

At Neighborhood Healthcare, we are prepared to handle any infectious diseases that may be in the community. Patients should feel confident that we are putting their health and safety first.

We are also encouraged by the many efforts in our communities about patients and neighbors helping one another. Please understand that news and information pertaining to COVID-19 is changing by the hour.

For up-to-date information please contact the County Public Health Department at:
San Diego County Health & Human Services Agency
Centers for Disease Control and Prevention
San Diego County Medical Society
San Diego County

Riverside County

If you have general questions about coronavirus disease, call 2-1-1 to speak to someone.

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We know what many of our neighbors may have concerns about food, especially families with children. With the wide-spread school closures, many districts will continue with food distribution Visit our page on school food distribution. We will attempt to keep this information updated, however, it is best to find the most current information directly from the schools.’

COVID-19 emergency Food distribution

Feeding San Diego website and clicking on the “Find a location near you” tab.

San Diego Hunger Coalition

Parent resources

Talking to Children About COVID-19 (Coronavirus)

NASP Resource for Parents

If you are experiencing symptoms (cough, fever, trouble breathing), may have had contact with a person with COVID-19, or recently traveled please call before coming in. We will connect you with a nurse that can help evaluate your risk and symptoms, allows us to schedule appropriately, protect you, your families, other patients, and employees.

We have set up prescreening areas in front of the buildings in an effort to minimize exposure to staff and patients inside the building.

Patients with scheduled appointments should call before coming in to determine if their appointment can be handled by phone. We will be providing prescription refills by phone.

All community meetings and events hosted at any of our locations are canceled indefinitely. This is per California governor’s order to cancel all gatherings. This includes, but is not limited to, senior groups, AA, healthy living, and Smart.

Patients need to avoid bringing family members or extra people to their appointments to limit risks to patients, staff and the public.

 

Who is being tested?

Patients presenting symptoms including fever, respiratory symptoms, and exposure through travel or contact as well as a test negative for influenza may be tested at health care provider’s request.

We ask that patients stay outside and call or ring the bell so they can be triaged and tested without exposing patients or staff.

 

Will we continue to see patients?

We have established Well and Sick sites to minimize exposure.

We are also providing telemedicine options for patients’ visits and continue to see emergency dental patients at our Escondido Date dental location.


Here are some tips if you suspect exposure

  1. Stay at home unless you are very ill to the point you think you need to be in the hospital because of respiratory distress or other reasons
  2. If you become sicker you should call your local hospital ahead of time, then go to the ER
  3. If you call 911 to advise them of your symptoms and travel history

What are the symptoms?

Patients who have been diagnosed with COVID-19 infection have reported mild to severe respiratory illness, similar to the common cold with symptoms of:

  • Fever
  • Cough
  • Shortness of breath or difficulty breathing

What is my risk?

If you develop emergency warning signs for COVID-19 get medical attention immediately. Emergency warning signs include*:

  • Difficulty breathing or shortness of breath
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face

*This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.

For up-to-date information please contact the County Public Health Department at:
San Diego County Health & Human Services Agency
Centers for Disease Control and Prevention

If you have general questions about coronavirus disease, call 2-1-1 to speak to someone.

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