Patient Centered Medical Home
“Patient Centered” is a way of saying that you are the most important person at Neighborhood Healthcare. You are at the center of your health care.
“A medical home is where your healthcare begins.” At Neighborhood Healthcare, you join a team of healthcare professionals that are committed to providing care that produces the best result for you.
Your care team will give you the tools to help you take an active role in your health and Neighborhood Healthcare professionals are committed to providing access to evidence-based care, patient/family education and self-management support.
How Your Medical Home Can Help You
Know Your Team
Your care team will help you manage your total healthcare and they will help answer any questions you may have.
Work With Other Medical Experts if Needed
If you need to see a specialist, your team can keep in touch with the specialist to make sure you get the care you need.
Track Your Health Information Using Computers and Electronic Records
Your information is also available to you electronically. This means that you have access to your health information over the computer, anytime you need it.
Reach Your Team When You Need Them
Your team has convenient office hours for your appointments.
What You Can Do
Be An Active Team Player
- Talk with your team about your health questions. Share the successes and the challenges you’ve had with health care in the past
- Tell a team member about any recent hospitalizations or visits you have made to the ER. It’s also important to list all the prescribed or over-the-counter medications you are currently taking.
- Tell your team how you feel about the care you are getting from them.
- Make sure to tell your other providers or healthcare facilities your personal clinician’s information when seeking care outside of Neighborhood Healthcare.
Take Care of Your Health
- Follow the healthcare plan you and your team have worked out. Make sure you understand how to follow the plan.
- Set goals you can reach. Once you begin to see results, you and your team can discuss adding new goals
Talk Openly With Your Team
- If you are having trouble sticking with your care plan, tell your team about it.
- If you feel your care plan is not working, speak up. Tell your team what is not working so together you can make changes if needed.
Your Care Team Consists of the Following Healthcare Professionals
- Physician, Nurse Practitioner or Physician Assistant
- Registered Nurse
- Care Coordinator
- Medical Assistant
- Patient Service Representative
The main responsibility of your care team is to work for YOU. Rest assured that YOUR care team reviews your care and progress. They coordinate your care under the leadership and expertise of your Primary Care Provider.
They are responsible for your ongoing care and for providing for all your healthcare needs. Their overall goal is to help you improve your health and they are dedicated to explaining why certain procedures are recommended and answering your questions.