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PACIENTES

Nuestros Pacientes Son Nuestra Prioridad

En Neighborhood, su salud y felicidad son nuestras prioridades principales. Hacemos más de lo necesario para asegurnos de que usted siempre mantenga la mejor salud.

Su Salud es Nuestro Enfoque

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En Neighborhood, nuestros pacientes son nuestra prioridad. Le acompañamos en cada paso de la vida, listos con todos los recurosos necesarios para que usted viva mejor.
Su Hogar Para Cuidado Médico

Desde nuestro punto de vista, estar en buena salud es igual que sentirse como en casa—el lugar más cómodo y familiar.

Como un centro médico enfocado en pacientes, ante todo atendemos a sus necesidades. Su equipo de cuidado consiste de médicos profesionales dedicados a su salud y bienestar. Estamos disponibles con las herramientas necesarias para asistirle con su salud. Esto incluye dándole acceso a cuidado médico basado en evidencia médica, recurosos educativos para usted y su familia, y el apoyo necesario para poder manejar su propia salud.

Latest News

  • News & Events

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  • Patient Stories

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  • Videos

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  • Patient Stories

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    Cervical Cancer Treatment

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Su Equipo de Cuidado Médico

Su equipo de cuidado médico consiste de los siguientes profesionales

  • Médico, Practicante de Enfermería o Asistente Médico
  • Enfermero registrado
  • Coordinador de Cuidado
  • Asistente Médico
  • Representante de Servicio al Paciente

La prioridad principal de su equipo de cuidado médico es trabajar para usted. Continuamente revisan su cuidado y progreso bajo la autoridad de su proveedor de atención primaria.

La meta de su equipo es de mejorar su salud. Están dedicados a su cuidado continuo, incluyendo explicando porque ciertos procedimientos han sido recomendados y también para contestar cualquier pregunta que usted tenga.

Las Promesas Que Le Hacemos

Le Llegaremos a Conocer

Le ayudaremos a manejar cada aspecto de su cuidado médico y contester cualquier pregunta que usted tenga.

Le Conseguiremos la Atención Experta que Usted Necesite

Si usted necesita ver a un especialista, le pondremos en contacto con el médico adecuado para garantizar que reciba la atención necesaria.

Puede Monitorear Su Salud Electrónicamente

Usted tiene acceso a toda su información de salud por internet en todo momento.

Nos Puede Contactar Tan Pronto Nos Necesite

Su equipo médico mantiene horas convenientes de oficina.

Lo Que Puede Hacer Usted

Invólucrarse

  • Hable con su equipo médico acerca de las preguntas que tenga. Comparta los éxitos y también los retos de salud que ha vivido.
  • Déjele saber a un miembro de su equipo si ha estado hospitalizado en alguna occasion o si alguna vez ha ido a la sala de urgencias. También es importante informarle a su médico todos los medicamentos que usted esté tomando.
  • Hable con su equipo de como se siente acerca de la atención médica que está recibiendo.
  • Déle a cualquier otro proveedor de cuidado médico en otros centros de salud la información de su médico principal en Neighborhood.

Cuide a Su Salud

  • Siga el plan médico que usted ha formulado con su equipo médico. Asegúrese de saber como seguir el plan.
  • Póngase metas que se puedan lograr. Cuando empieze a ver resultados, hable con su equipo sobre ponerse otras más.

Hable Abiertamente Con Su Equipo

  • Si está teniendo dificultad dedicándose a su plan médico, déjeselo saber a su equipo.
  • Si siente que su plan médico no está sirviendo, dígaselo a su equipo para determinar lo que no está sirviendo y hacer los cambios necesarios.
LA RESPUESTA DEL PACIENTE

Valoramos su opinion

Comentarios del paciente

  • Este campo es un campo de validación y debe quedar sin cambios.

Frequently Asked Questions

What services are available at Neighborhood Healthcare?

Neighborhood Healthcare offers a wide range of quality health care and wellness services including Primary Care, Behavioral Health, Dental Care, Women’s Health, Pediatrics, Chiropractic, Podiatry, Acupuncture, Vision, Tattoo Removal, Pharmacy, Laboratory, and more.

Where are you located?

We have 16 locations throughout San Diego and Riverside counties. For more information and directions to each of our locations, click here.

What are your hours?

Each of our locations has different hours of operation. For more information on location hours, click here. Our Patient Navigation Center is available to assist you Monday through Friday from 7:30am to 6:30pm at 1-833-867-4642.

What languages do you speak?

All Neighborhood locations offer services in English and Spanish. Other locations and providers offer services in Arabic, Kurdish, Mandarin, Taiwanese, Tagalog, Italian, and Gujarati. For more information on which providers and locations offer which languages, call 1-833-867-4642, or visit Locations or Find a Doctor.

Do I need to make an appointment?

While most Neighborhood locations accept walk-ins, we encourage patients to make an appointment by calling 1-833-867-4642 or scheduling online. Same-day appointments are often available.

How do I make an appointment?

New patients can make an appointment by calling 1-833-867-4642. Existing patients can call or scheduling online. Same-day appointments are available on a first come, first served basis.

How do I cancel an appointment?

You can cancel your appointment by accessing your patient account or by calling 1-833-867-4642. If you’ve signed up for reminder text messages, you can also cancel your appointment by following the instructions in the text message reminder you receive.

What is the Patient Navigation Center?

When you call 1-833-867-4642 you will get a member of our skilled and compassionate Patient Navigation Center team who can assist you with navigating your appointment scheduling needs, connect you to important clinical, dental, and specialty services, and answer any medical records or referrals related questions you may have. When you call Neighborhood Healthcare, our Patient Navigation Center is your first point of contact.

Does Neighborhood offer transportation?

Neighborhood Healthcare offers transportation assistance through Uber Health. If you need to schedule an appointment, but don't have reliable access to transportation, ask a staff member about Uber Health. Through this program, a staff member can schedule a ride to, and from, your appointment.

Who can receive health care at Neighborhood?

Neighborhood offers quality health services to every member of our community, regardless of situation or circumstance. We offer low-cost, discounted care for uninsured patients. We also accept most insurance plans, including Medi-Cal and Medicare.

What kind of payments does Neighborhood accept?

We accept cash, check, and all major credit cards. We offer flexible payment options and never turn anyone away due to an inability to pay.

How do I make payment on an existing balance?

Patients can make a payment over the phone by calling the billing office at 760-737-6935 or by making a payment directly at any of Neighborhood’s sites.

What if I don’t have insurance?

We never turn anyone away due to a lack of insurance or inability to pay. If you don’t have health insurance, Neighborhood offers a Sliding Fee Discount Program and if eligible, your cost will be determined based on your income and household size. We can also help you apply for Medi-Cal and/or other assistance programs.

What if I do have insurance?

We accept most insurance plans, including Medi-Cal and Medicare.

What can I expect during my visit?

Regardless of which Neighborhood location you visit, you will be greeted by a friendly and welcoming member of our front desk staff. They will get you checked in and process your insurance and/or payment. A member of our medical or dental staff will bring you back to our clinical area, gather your relevant medical history, and, depending on what type of care you need, conduct an examination, perform diagnostic test(s), and/or administer a vaccination. Your health care provider will review your results with you and provide instructions and recommendations. This may include a prescription that you can fill at a Neighborhood pharmacy or the pharmacy of your choice.

Can I bring my children to my appointment?

Yes. Children are welcome at all Neighborhood locations.

How do I get lab or imaging test results?

You can access your lab and/or imaging results by logging in to your Neighborhood patient account. Your lab tech and/or health care provider will tell you when the results will be available to access.

Can you help me apply for Medi-Cal or Covered California?

Yes. Neighborhood staff is happy to guide you through the process of applying or reapplying for Medi-Cal and/or Covered California. We can also help you enroll in other assistance programs like CalFresh. Call one of our Certified Enrollment Counselors to schedule an appointment at 1-833-867-4642.

What are my rights as a Neighborhood patient?

Your rights as a patient are of the utmost importance to us. Please review our Privacy Policy to learn how health information about you may be used and disclosed and how you can get access to this information. Please review our Non-Discrimination Policy to learn how Neighborhood never excludes people or treats them differently because of race, color, national origin, age, disability, or sex.

I want to give feedback, discuss a concern, or share my story; how can I do that?

The Patients section of our website includes multiple ways for you to share your voice. Want to give feedback or kudos? Use our electronic patient feedback form. If we fell short of your expectations and you’d like to let us know, you can use our electronic patient complaint forms. And if you’d like to participate in our Virtual Patient and Family Advisory Committee (VPFAC), you can complete our VPFAC Application Form. Feedback and Complaint forms can also be completed in person at all of our locations.

Demostración 12 de “20 Resultados”.

OPINIÓN DEL PACIENTE

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CARRERAS

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DONE AHORA

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