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EXECUTIVE SUMMARY 2008

Founded in 1969 and incorporated in 1971, Neighborhood Healthcare is an award-winning organization that is known for excelling at its mission. As a private, non-profit 501(c)(3) community health organization, it provides outpatient medical, dental and behavioral health services to 65,000 people annually in more than 215,000 visits. Many ethnic groups are served, including Hispanic, Native American, Middle Eastern and African. Almost 98% patients live below the federal poverty line. Among the clientele served are individuals who are migrant/agricultural workers, homeless, the uninsured, and others with health care access problems.

Neighborhood Healthcare began as an all-volunteer neighborhood clinic in Escondido and now has eleven health centers located throughout San Diego and Riverside counties. The mission has remained the same over the years: to provide quality health care and promote wellness to everyone in our communities, focusing on those most in need.

Neighborhood Healthcare has proven experience in effectively providing the following services: pediatric and adult primary care, urgent care, geriatrics, prenatal care, midwife care, family planning, HIV testing and medical care, women's health, dental services, behavioral health/counseling, health education, basic pharmacy & lab services and preventive medicine. Neighborhood Healthcare has full service behavioral health/counseling departments in Escondido and Temecula. Bilingual individual and group therapy is offered.

Neighborhood Healthcare's unique Hospitalist Program provides adult inpatient care for patients without an assigned physician admitted to Palomar Medical Center (Escondido) or Pomerado Hospital (Poway). Neighborhood Healthcare's geriatricians provide specialized care for the elderly and provide medical directorship for multiple skilled nursing facilities in the north inland service area of San Diego County.

Neighborhood Healthcare has a quality leadership team with longevity with the organization. The Chief Executive Officer, Tracy Ream, has been with the agency since 1987 and has spearheaded the expansion of the organization from a one-site health center with seven staff members to an eleven site, multi-county health system with over 430 employees. She has effectively planned and managed growth with clear strategic plans and involvement of the Board of Directors. The Chief Medical Officer, Dr. Jim Schultz, has been recognized by University of Californian San Diego Medical Residents as Family Practice Teacher of the Year for the two years in a row. The Chief Finance Officer, Lisa Daigle, is consistently sought out by other non-profit health centers to assist them in reaching their financial goals. The annual operating budget is over $28,000,000. Governance is through a Board of Directors consisting of 12 members. The Board includes both professionals and patients of Neighborhood Healthcare.

Provider staff includes Board Certified Physicians & Nurse Practitioners. Other staff members include physician assistants, dentists, behavioral health professionals such as psychiatrists, psychologists and marriage and family therapists. We have double boarded physicians who not only have a medical specialty but are also boarded in Psychiatry in order to provide both medical and behavioral health care for their patients. Approximately 25 volunteers work in community health programs, administration, development and clinical services, providing almost 100 volunteer hours per month. 80% of the staff is bilingual and/or bicultural.

Neighborhood Healthcare continues to grow to meet the needs of the community. Our tenth health center opened in Escondido in June 2007 that combined prenatal and pediatric care at one location. El Cajon health center is in the process of expansion to meet the growing demand for services in the east region service area of San Diego County. An eleventh health center opened in October 2007 in Temecula in Southwest Riverside County to expand services in Temecula to include behavioral health/counseling and telemedicine. A center specializing in senior care is slated to open in Escondido in early 2008.

Our philosophy and structure fosters a spirit of partnership. Strong links are maintained with the San Diego Council of Community Clinics, Escondido and Pauma Valley Health Care Advisory Councils, Grossmont Hospital, Palomar Pomerado Health, WIC, HeadStart and many community-based collaboratives in each service area dedicated to improving the overall health status of its communities.

 

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